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Privacy

Contentwave, (“Contentwave” or “we” or “us” or “our”) recognises the need to protect the privacy of the personal information you provide to Contentwave with respect to your access and use of our website (https://contentwave.com.au/), and related services (collectively, the “Platform”). 

 Therefore, we have adopted this privacy policy (the “Privacy Policy”), which sets forth, among other things, the type of information that will be collected, the purpose and use of the collected information, and your rights with regard to the collected information. This Privacy Policy governs how we collect and use your personal information wherever you use our Platform. By accessing the Platform, you are consenting to the collection and the use of your information by us, but only to the extent described herein. Should you wish to revoke your consent, you may do so by contacting us, information on which is set out in the Privacy Policy below.

 Contentwave may make modifications, deletions and/or additions to this Privacy Policy (“Changes”) at any time. Changes will be effective: (i) thirty (30) days after Contentwave provides notice of the Changes, whether such notice is provided through the Platform user interface, is sent to the email address associated with your account or otherwise; or (ii) when you opt-in or otherwise expressly agree to the Changes or a version of this Privacy Policy incorporating the Changes, whichever comes first.

 Information Protection

 We are accountable for the information in our custody. Therefore, when we collect or use your information, we will utilize commercially reasonable safeguards to ensure its protection. It should be noted that no security procedure is currently 100% effective. Should any breach of your Personal Information occur, we will inform you as soon as reasonably possible, as required by applicable law.

 

Information Types and Purpose of Collection


 We collect information at various points in the Platform to facilitate its use by our users. Specifically, two types of information are collected:

 Non-Personal Information: Upon accessing the Platform, certain non-personal information will be automatically collected without your knowledge or consent, such as your IP address, location data (which is anonymous and where you log in through the Platform you will be asked if you consent to the Platform accessing your location, which can be updated at any time in your device settings) and the referring website (“Non-Personal Information”). We use Non-Personal Information to examine our traffic and to view how our customers use the Platform. This type of information will not allow you to be personally identified although we might be able to associate it with your account. For example, we use “cookies,” which contain only certain statistical information. For more information on cookies please find more information below.

 

Identifying Personal Information: If you initiate a transaction through the Platform, we may collect and store information about you, such as your name, phone number, address, email, and credit card information, as well as any other information you provide to us (“Personal Information”), in order to process your transaction, send communications about them to you, and populate forms for future transactions. This information may be shared with third parties for the same purposes. Contentwave does not disclose your Personal Information to third parties for the purpose of directly marketing their services to you unless you first agree to such disclosure.

 

Additionally, Personal Information may be used and disclosed to the extent Contentwave may deem reasonably necessary to enforce the terms of any agreement between you and Contentwave, or to protect the rights, property or safety of any person or entity.

 

Payment Processing

Payment details you provide will be encrypted using secure sockets layer (SSL) technology before they are submitted over the internet. Payments made on our platform are made through our payment gateway provider, Stripe. You will be providing credit or debit card information directly to our payment gateway provider which operates a secure server to process payment details, encrypting your credit/debit card information and authorizing payment. Information which you supply to our payment gateway provider is not within our control and is subject to their own privacy policy and terms and conditions. See Stripe Privacy Policy.